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#subscriptions

5 posts5 participants0 posts today

Recurly published their 2025 State of #Subscriptions (I missed this back in Feb) - features industry #churnrates and a data on re-signups after churn: "Return acquisition percentage" for % of new signups that were previously subscribed. They also say: "Artificial intelligence (AI) has become indispensable. AI enables businesses to analyze subscriber behaviors, predict churn risks, and automate recovery efforts." I always said, Fight #Churn With Data!
go.recurly.com/2025-state-of-s

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I think the future of #ai will at least partially be the ability to create your own tools.

Want an app that tracks your workouts? Put in the parameters and there you go. That's just one example.

The good news for consumers might be that you can get rid of dozens of overpriced #subscriptions in favor of one tool.

The future might be in #content, but even that might not be safe from ML scraping and regurgitating condensed content in video format with an avatar that's hotter than you are.

I forgot that I had a subscription item at #Amazon until I got an email telling me my window for managing the delivery is coming up.

Suddenly they’ve removed the ability to cancel “subscribe and save” subscriptions.
I had to do a chat to get it canceled. And I’m happy I got to tell him all this.

He didn’t even try to argue with me he thanked me for all the detail. And then he canceled my subscription for me. I also told him I think it’s illegal for them to not let us cancel with a click, but whatever I won’t be doing it again.

The unfortunate fact that “enragement drives engagement.” has sullied the online experience for all #Internet users and contributed to the #enshittification that now engulfs us all in corporate BS. FFS, I go back to the pre-internet BBS days and it wasn’t always this way. I suppose given the proclivities of #capitalism it was inevitable that behemoth greedy corporations would buy-up and colonize cyberspace and then sell it back to us in #subscriptions format. This is why the #Fediverse is so important, especially now.