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British Gas's programmers don't believe that a surname can be only a single character.

Their customer service agents worked around this by adding a parenthetical note to my record.

The result is hilarious postal mail that tries to reassure me that my surname really is what it is:

EDIT: Well this blew up. FAQ etc. at danq.me/it-is-only-q

Resuna

@dan My name has been breaking badly designed databases since the '70s. And it's not like a space is THAT unusual a character in a name.